Terms of Use

To contact us, please email [email protected].

2. By using our sites, you accept these terms

By using our sites, you confirm that you accept our Website Terms of Use and that you agree to comply with them.

If you do not agree to these terms, you must not use our sites.

We recommend that you print a copy of these terms for future reference.

3.There are other terms that may apply to you

Our Website Terms of Use refer to the following additional terms, which also apply to your use of our sites:

• Our Privacy Notice which can be found [here]. See further under, “How we may use your personal information".
• Our Cookie Notice which can be found [here]. The Cookies Notice sets out information about the cookies on our site.

If you purchase products from our site, our Standard Terms and Conditions which can be found [here] shall apply.

4. We may make changes to these terms

We amend our Website Terms of Use from time to time and the revised version will be effective at the time we post it, unless otherwise noted. Every time you wish to use our sites, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated in July 2020.

5. We may make changes to our sites

We may update and change our sites from time to time to reflect changes to our products, our users' needs and our business priorities or for any other reason that we believe necessary.

Where you have subscribed for certain products from our sites, however, we will try and give you reasonable notice of any major changes that would impact your access to our sites.

6. We may suspend or withdraw our sites

We do not guarantee that our sites, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

7. We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms.

8. Our site is only for users in the United Kingdom

Our sites are directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

9. You must keep your account details safe

If you choose to register for an account on our website and are either allocated or choose a password for your account, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user account, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user account details, you must promptly notify us at [email protected].

10. How you may use material on our sites

We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off copies, and may download extracts, of any page(s) from our sites for your own personal reference only such as our Standard Terms and Conditions, Privacy Notice and Cookies Notice as and when updated.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status as the authors of content on our sites must always be acknowledged.

You must not use any part of the content on our sites for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of our sites in breach of these terms, your right to use our sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

11. Do not rely on information on these sites

The content on our sites is provided for information purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites.

Although we make reasonable efforts to update the information on our sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites is accurate, complete or up to date.

12. We are not responsible for websites we link to

Where our sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

13. User generated content

Our sites may include information and materials uploaded by other users of our sites such as and including reviews on our products. Where users are allowed to upload and post content, we require that the user's contribution be accurate, genuinely held and comply with the law applicable in England and Wales and in any country from which it is posted.

A contribution must not be defamatory of any person; obscene, offensive, hateful or inflammatory; bully, insult, intimidate or humiliate; promote sexually explicit or abusive material; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringe any copyright, database right, or trademark of any other person; be likely to deceive any person; breach any legal duty owed to a third party; promote any illegal activity and; contain any advertising or promote any products other than those on our sites.

Please note that the views expressed by other users on our sites does not necessarily represent our views or values.

14. Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of our supply of any products to you, which will be set out in our Standard Terms and Conditions which can be found [here].

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

15. How we may use your personal information

We will only use your personal information as set out in our Privacy Notice which can be found [here].

16. We are not responsible for viruses and you must not introduce them

We do not guarantee that our sites will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our sites. You should use your own virus protection software.

You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites are stored, or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such attempt or actual breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.

17. Rules about linking to our sites

You may link to our homepages, provided you do so in a way that is fair and legal and does not damage our reputation or commercially take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our sites in any website that is not owned by you. We reserve the right to withdraw linking permission without notice at any time.

If you wish to link to or make any use of content on our sites other than that set out above, please contact [email protected].

18. Governing law and jurisdiction

These terms of use, their subject matter and their formation, are governed by English law where applicable. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.